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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie A

July 16, 2024

5  out of  5 rating by Julie A
"I had a great experience with Kalyn - she provided a quick estimate and was very kind and professional. Can't beat the quote they provided!"
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Sharon Evans

July 15, 2024

5  out of  5 rating by Sharon Evans
"Such a thorough review of my policy by Heather Edwards. Great recommendations for our specific needs for both auto and home! Look no further...Ask for Heather!"
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Brandon Kiel

July 15, 2024

5  out of  5 rating by Brandon Kiel
"Kalyn is amazing and made the process of switching insurance providers so easy and painless. She was so helpful and knowledgeable. We had some unusual circumstances but she was able to be flexible and remained reliable. We appreciated working with her and look forward to doing so in the future."
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June 28, 2024

5  out of  5 rating by DMR JULIAN
"For my first time I love the experience getting to know more and more about what I’m getting into was really good also the agent that help me broke everything down so I can understand it clearly the best"
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Jan-Gordon Fletcher

June 19, 2024

5  out of  5 rating by Jan-Gordon Fletcher
"Kalyn was the perfect agent to provide me with all the information I needed to make an informed-decision on which company to go to for a new Home/Auto Insurance Policy. She did not bother me with unnecessary calls/emails/messages. Yet, she was always available to answer any questions I needed answered."
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Angie Winesberry

June 10, 2024

5  out of  5 rating by Angie Winesberry
"I appreciate all the hard work that I asked Kalyn R. to do for me in obtain my policies. Her recommendations set me at the correct range for coverage and premiums. Thank you Kalyn and look for to working with you as well As StateFarm in the future :)"
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Tijuanna Ruffin

June 4, 2024

5  out of  5 rating by Tijuanna Ruffin
"Heather was so helpful in explaining the increase with my monthly insurance and setting me up with my new policy. Very professional and full of useful information. I highly recommend Heather for any and all insurance related matters."
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May 14, 2024

5  out of  5 rating by James
"Kalyn did such a good job for me. When my Homeowners came in with a huge increase, she helped me get a much lower coverage with even better coverage!"
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Joseph Edmund

May 3, 2024

5  out of  5 rating by Joseph Edmund
"I had Heather at Dayton Wiese State Farm for renters insurance she was absolutely a dream to work with I mean I managed to mess up 3 separate paperwork files and she didn't even want to kill me!!!! That alone is saying something!!! More then willing to help in every aspect and she was there at a drop of a hat when I needed her I got almost like a mom and pop corner store feel with a national name (I hope you understand what I am trying to sat there) thank you again Heather you are absolutely Amazing and I will be sure to send everyone I can to you!!! With everything they have done once I get a vehicle and license again this is definitely where I'm going to get car insurance and motercycle insurance"
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Carla Coombs

April 19, 2024

5  out of  5 rating by Carla Coombs
"I've had State Farm Insurance for over 50 years. In the past, I have worked with Dayton, Heather, and Kaylyn (in the Newport News office) regarding my individual insurance policies. They have all been very nice and very helpful in resolving any problems. In my opinion, State Farm is the best."
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Amanda Symonds

April 15, 2024

5  out of  5 rating by Amanda Symonds
"I have had the pleasure of working closely with Dayton Wiese's team for numerous years. During which time I have consistently been impressed by their professionalism, and commitment to me and my family. Kyrstan is extremely patient and willing to take all the time needed to get me exactly what I need. Their expertise, and dedication make them a valuable asset to any client or organization. I would highly recommend them and I am confident that they will continue to excel and positively impact the lives of those they serve."
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Robert Cuff

April 1, 2024

5  out of  5 rating by Robert Cuff
"I have been with Dayton Wiese State Farm for several years and I am always impressed with the professionalism of him and his staff. Heather Edwards has taken countless calls and emails to always provide me with a well delivered answer or product. I continue to look forward with doing business with her. Thank you very much for all of your help Heather."
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Sebastian Clarke

March 29, 2024

5  out of  5 rating by Sebastian Clarke
"Fantastic service through this office by Kayln Rippy. She is friendly, knowledgeable and demonstrates exceptional customer service principles. It was a pleasure working with her to get our home and cars insured without having to leave the house. I highly recommend this office for insurance needs."
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Paul Gambino

March 13, 2024

5  out of  5 rating by Paul Gambino
"My agent Kalyn Rippy has been super awesome and helpful! Lowest rates I was able to find anywhere as well!"
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susie queensberry

March 8, 2024

5  out of  5 rating by susie queensberry
"I spoke with Kaitlyn and she was very good at helping me. I was with Geico for 26 years and she was able to get me a much better price for auto and home insurance than I had been paying. She's very good at her job and very knowledgeable. I'm looking forward to working with her.."
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Adam Cook

March 8, 2024

5  out of  5 rating by Adam Cook
"Kayln Rippy was very helpful and extremely pleasant to work with. She was able to put me into the right products at a great price and was available and responsive to all of my questions. A great representative that I would highly recommend to anyone!"
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SGM Ret. Donavant

March 6, 2024

5  out of  5 rating by SGM Ret. Donavant
"My Agent is Kayln Rippy. She was absolutely spectacular handling my concerns and need for insurance. She was not only able to get me insurance for my work vehicles and my home but the price is hundred cheaper than any other company i have quoted, and I got quotes from all the major carriers. Dayton's Team here in Yorktown is top notch...I highly recommend them."
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Dee Sprock

March 5, 2024

5  out of  5 rating by Dee Sprock
"I have been working with Heather Edwards for the past several weeks, as I try to buy a car. Obstacles have included Verizon outages and requests for changes from my financial institution, as well as my basic ignorance of the whole process. Heather has been unfailingly professional and helpful through all of it. She is a valued addition to the agency's staff."
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mike ashe

March 5, 2024

5  out of  5 rating by mike ashe
"Just getting started with Dayton & State Farm, and Kalyn Rippy made it happen. Thanks to your firm, my insurance is in order."
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katy santos

February 29, 2024

5  out of  5 rating by katy santos
"I have been with Dayton/State Farm for over 6 years and they have always been helpful, personable and reliable! They always look to give you the best deals as well unlike my previous insurance company who just kept raising rates although I had a clear record. Heather is a great person to work with and talk to and makes you feel like you are speaking to a friend versus agent. I highly recommend!"
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Michael Fahy

February 12, 2024

5  out of  5 rating by Michael Fahy
"Very helpful staff that is easy to work with and understands customers needs and is committed to ensuring everything is taken care of. Been with them for about 5 years and haven’t even looked elsewhere since."
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Nicole Clemens

February 2, 2024

5  out of  5 rating by Nicole Clemens
"Heather was extremely helpful in helping me reduce my payments by making adjustments to my policy that for me was not necessary to have as high a coverage on. She was very pleasant, knowledgeable and efficient in getting me the results that I needed as I am on a fixed income."
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Dazemone Joseph

February 2, 2024

5  out of  5 rating by Dazemone Joseph
"Kalyn Rippy has been so patient and a complete pleasure to work with! She’s helped me obtain Rental Dwelling insurance and I am going to also obtain renters and auto insurance here shortly. She provided great customer service and has answered all of my questions in reference to switching insurance companies"
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Cherie Solomon

January 29, 2024

5  out of  5 rating by Cherie Solomon
"I always have a great experience with Heather she is amazing and I just love her energy. She is so sweet and kind. She always get back in touch with whenever I need something as well as going over everything with me, and her opinion. She have a lovable personality and she goes out her way to make things happen expeditely. She saw some mistakes on my policy that should have been done by another customer service representative and quickly went over with me and made the correct changes. If I could give Heather 10 STARS OR MORE I WOULD. I just want to say thank you Heather. You are amazing, kind, helpful, personable, friendly, and I appreciate all that you done for me, and I just love ❤️ you. Heather is one of a kind. You all have a great employee that deserve a RAISE. She is a great asset at your company that I hope yall value and appreciate. Keep up the good work."
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Felicia “Feluvu2” Johnson-Jowhill

January 25, 2024

5  out of  5 rating by Felicia “Feluvu2” Johnson-Jowhill
"Kayln was amazing. She was extremely helpful and she took her time to answer all of my questions and concerns. Hands down the best insurance experience. Thank again."