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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Coombs

April 19, 2024

5  out of  5 rating by Carla Coombs
"I've had State Farm Insurance for over 50 years. In the past, I have worked with Dayton, Heather, and Kaylyn (in the Newport News office) regarding my individual insurance policies. They have all been very nice and very helpful in resolving any problems. In my opinion, State Farm is the best."
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Amanda Symonds

April 15, 2024

5  out of  5 rating by Amanda Symonds
"I have had the pleasure of working closely with Dayton Wiese's team for numerous years. During which time I have consistently been impressed by their professionalism, and commitment to me and my family. Kyrstan is extremely patient and willing to take all the time needed to get me exactly what I need. Their expertise, and dedication make them a valuable asset to any client or organization. I would highly recommend them and I am confident that they will continue to excel and positively impact the lives of those they serve."
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Robert Cuff

April 1, 2024

5  out of  5 rating by Robert Cuff
"I have been with Dayton Wiese State Farm for several years and I am always impressed with the professionalism of him and his staff. Heather Edwards has taken countless calls and emails to always provide me with a well delivered answer or product. I continue to look forward with doing business with her. Thank you very much for all of your help Heather."
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Sebastian Clarke

March 29, 2024

5  out of  5 rating by Sebastian Clarke
"Fantastic service through this office by Kayln Rippy. She is friendly, knowledgeable and demonstrates exceptional customer service principles. It was a pleasure working with her to get our home and cars insured without having to leave the house. I highly recommend this office for insurance needs."
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Paul Gambino

March 13, 2024

5  out of  5 rating by Paul Gambino
"My agent Kalyn Rippy has been super awesome and helpful! Lowest rates I was able to find anywhere as well!"
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susie queensberry

March 8, 2024

5  out of  5 rating by susie queensberry
"I spoke with Kaitlyn and she was very good at helping me. I was with Geico for 26 years and she was able to get me a much better price for auto and home insurance than I had been paying. She's very good at her job and very knowledgeable. I'm looking forward to working with her.."
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Adam Cook

March 8, 2024

5  out of  5 rating by Adam Cook
"Kayln Rippy was very helpful and extremely pleasant to work with. She was able to put me into the right products at a great price and was available and responsive to all of my questions. A great representative that I would highly recommend to anyone!"
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SGM Ret. Donavant

March 6, 2024

5  out of  5 rating by SGM Ret. Donavant
"My Agent is Kayln Rippy. She was absolutely spectacular handling my concerns and need for insurance. She was not only able to get me insurance for my work vehicles and my home but the price is hundred cheaper than any other company i have quoted, and I got quotes from all the major carriers. Dayton's Team here in Yorktown is top notch...I highly recommend them."
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Dee Sprock

March 5, 2024

5  out of  5 rating by Dee Sprock
"I have been working with Heather Edwards for the past several weeks, as I try to buy a car. Obstacles have included Verizon outages and requests for changes from my financial institution, as well as my basic ignorance of the whole process. Heather has been unfailingly professional and helpful through all of it. She is a valued addition to the agency's staff."
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mike ashe

March 5, 2024

5  out of  5 rating by mike ashe
"Just getting started with Dayton & State Farm, and Kalyn Rippy made it happen. Thanks to your firm, my insurance is in order."
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katy santos

February 29, 2024

5  out of  5 rating by katy santos
"I have been with Dayton/State Farm for over 6 years and they have always been helpful, personable and reliable! They always look to give you the best deals as well unlike my previous insurance company who just kept raising rates although I had a clear record. Heather is a great person to work with and talk to and makes you feel like you are speaking to a friend versus agent. I highly recommend!"
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Michael Fahy

February 12, 2024

5  out of  5 rating by Michael Fahy
"Very helpful staff that is easy to work with and understands customers needs and is committed to ensuring everything is taken care of. Been with them for about 5 years and haven’t even looked elsewhere since."
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Nicole Clemens

February 2, 2024

5  out of  5 rating by Nicole Clemens
"Heather was extremely helpful in helping me reduce my payments by making adjustments to my policy that for me was not necessary to have as high a coverage on. She was very pleasant, knowledgeable and efficient in getting me the results that I needed as I am on a fixed income."
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Dazemone Joseph

February 2, 2024

5  out of  5 rating by Dazemone Joseph
"Kalyn Rippy has been so patient and a complete pleasure to work with! She’s helped me obtain Rental Dwelling insurance and I am going to also obtain renters and auto insurance here shortly. She provided great customer service and has answered all of my questions in reference to switching insurance companies"
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Cherie Solomon

January 29, 2024

5  out of  5 rating by Cherie Solomon
"I always have a great experience with Heather she is amazing and I just love her energy. She is so sweet and kind. She always get back in touch with whenever I need something as well as going over everything with me, and her opinion. She have a lovable personality and she goes out her way to make things happen expeditely. She saw some mistakes on my policy that should have been done by another customer service representative and quickly went over with me and made the correct changes. If I could give Heather 10 STARS OR MORE I WOULD. I just want to say thank you Heather. You are amazing, kind, helpful, personable, friendly, and I appreciate all that you done for me, and I just love ❤️ you. Heather is one of a kind. You all have a great employee that deserve a RAISE. She is a great asset at your company that I hope yall value and appreciate. Keep up the good work."
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Felicia “Feluvu2” Johnson-Jowhill

January 25, 2024

5  out of  5 rating by Felicia “Feluvu2” Johnson-Jowhill
"Kayln was amazing. She was extremely helpful and she took her time to answer all of my questions and concerns. Hands down the best insurance experience. Thank again."
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Donnika Stewart

January 3, 2024

5  out of  5 rating by Donnika Stewart
"Kyrstan the best and very understanding with any questions I ask. Best Insurance agency I've ever had definitely recommend them to anyone."
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Matthew Hale

December 28, 2023

5  out of  5 rating by Matthew Hale
"Dalton and Kyrstan went above and beyond to get everything I needed taken care of quickly and easily."
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Rachael Ray

December 28, 2023

5  out of  5 rating by Rachael Ray
"Customer service is top notch. You really do feel as though they want to find ways to help you. They treat you like family and go above and beyond."
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Jean Eddy

December 26, 2023

5  out of  5 rating by Jean Eddy
"Heather was extremely helpful, pleasant and efficient."
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MIke Cox

December 21, 2023

5  out of  5 rating by MIke Cox
"Kalyn was very professional and courteous while quoting and implementing our new house and car insurance. She spent the necessary time to make sure that our new insurance met our needs. We look forward to being long term customers!"
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Sharon Moore

December 18, 2023

5  out of  5 rating by Sharon Moore
"Kalyn Rippy What's very knowledgeable, very patient with me. Got my insurance in effect in a timely matter. An I just love her personality? See took very good care like I matter"
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Nancy Palandro

December 1, 2023

5  out of  5 rating by Nancy Palandro
"Kaylin was absolutely amazing!! She made the process so less stressful and was so understanding and compassionate! I have work with many insurance agents and Kaylin is by far the best one I have ever worked with. 100% recommend!!"
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Cesar Sierra

December 1, 2023

5  out of  5 rating by Cesar Sierra
"Our experience with the staff at Dayton Wiese is a very pleasant one. The are always looking for assist, advise and help in a very friendly and respectful way. We had been their customers for several years and hope to continue doing business with them for years to come. For us it is a blessing to have people we can trust. We surely recommend this business."
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Kevin Jeffers

November 16, 2023

5  out of  5 rating by Kevin Jeffers
"Heather Edwards is amazing! She helped make me feel like a priority and was able to help me in a timely manner!!"